Privacy Policy

Data We Collect

We use account and learning data to operate the platform and help you learn Korean. TopikPro is free for everyone. Advertising may help support the platform; the advertising section below explains how third-party ad services may process information when enabled.

Information you provide directly

• Account details: Your name, email address, and (optionally) your phone number when you sign up.
• Profile preferences: Your language choice (English or Urdu), dark mode setting, and study goals.
• Learning progress: Words you've learned, lessons you've completed, mock exam scores, flashcard history, and streak data.
• AI Tutor conversations: Questions you ask the AI tutor and its responses (see section 5).

Information collected automatically

• Device information: Browser type, operating system, screen size.
• Usage data: Which pages you visit, how long you study, what features you use — to improve the product.
• IP address: Used for security and to detect suspicious login attempts. Not used to track you across the web.

User Accounts

To use the full features of EPS-TOPIK Master, you create an account with your email address and a password.

• Passwords are hashed: We never store your password in plain text. We use industry-standard bcrypt hashing, which means even we can't see your actual password.
• One account per person: Please don't share your account credentials. Accounts are tied to individual learners.
• Account deletion: You can request to delete your account at any time by emailing us at support@qodehive.com. We will permanently delete your account and all associated data within 14 days of your request.

Free Access & Previous Payments

TopikPro does not require a paid plan, subscription or payment details for learning access. We retain historical payment records from before the transition to free access, where needed for account support, record keeping or applicable obligations. Contact support with questions about a previous payment.

Cookies & Tracking

We use cookies or similar browser storage for account sessions, preferences and analytics. Advertising technologies may also be used when ads are enabled:

• Session cookies: To keep you logged in while you use the app.
• Preference cookies: To remember your language and dark mode settings.
• Analytics: We use Google Analytics through Site Kit to understand site visits and usage. Analytics may process cookies, device information, identifiers and usage data.

When advertising is enabled, third-party vendors, including Google, may use cookies or similar technologies to serve ads based on prior visits to this and other websites. Google advertising cookies may enable Google and its partners to personalise ads. You can manage personalised-ad preferences in Google My Ad Center and learn how Google uses information on partner sites at Google Privacy & Terms. Other advertising vendors may offer their own opt-out settings. You can also control cookies in your browser; some account features may stop working if cookies are disabled.

AI Tutor Usage

Our AI Korean Tutor uses the Anthropic Claude API to answer your questions. Here's what you should know:

• Your questions are sent to Anthropic's servers (based in the USA) to generate responses. They are transmitted over encrypted HTTPS connections.
• Anthropic does not use your conversations to train their AI models (per their API policy for commercial customers).
• We store conversation history on our servers so you can review past questions and continue conversations. You can delete your AI Tutor history at any time from your Settings.
• Don't share sensitive personal information with the AI tutor — things like your passport number, bank details, or confidential exam answers. Keep conversations focused on learning Korean.

How We Share Data

We share your data only with service providers we need to run the platform, and only the minimum necessary. These include:

• Hosting & infrastructure: Our servers are hosted on reputable cloud providers (currently Hostinger, with plans to migrate to Vercel and Supabase).
• Advertising providers: When enabled, Google AdSense and its partners may process browser, device and ad-interaction data to deliver and measure advertisements. See Google's linked privacy information for details and available choices.
• AI provider: Anthropic (for the AI Tutor feature, as described above).
• Email service: We use an email delivery service to send you login confirmations and important account notices.

We will never sell your personal data to third parties. Period.

If we are legally required to disclose data (for example, by a court order from Pakistani authorities), we will comply with the minimum information necessary and, where legally permitted, notify you first.

Your Rights

You have the right to:

• Access your data: Request a copy of all personal data we hold about you.
• Correct your data: Update your profile information anytime from the app's Settings.
• Delete your data: Request full deletion of your account and associated data.
• Export your data: Download your learning progress in a standard format.
• Object to processing: Tell us to stop using your data for certain purposes.
• Withdraw consent: Manage relevant consent choices and stop using the service at any time.

To exercise any of these rights, email us at support@qodehive.com. We respond to all privacy requests within 30 days.

Contact Us

Questions about this Privacy Policy or how we handle your data? We're happy to answer in English or Urdu.

• Email: support@qodehive.com
• WhatsApp: +92 XXX XXX XXXX
• Contact form: qodehive.com/contact
• Company: QodeHive, Pakistan

This Privacy Policy may be updated from time to time. If we make significant changes, we'll notify you by email and show a notice in the app before the changes take effect.